Any Goods you purchase can only be returned following these Terms and Conditions and Our Returns Policy.
Our Returns Policy forms a part of these Terms and Conditions. Please read our Returns Policy to learn more about your right to cancel Your Order.
Your right to cancel an Order only applies to Goods that are returned in the same condition as You received them. You should also include all of the product instructions, documents, and wrappings. Goods that are damaged or not in the same condition as You received or which are worn simply beyond the original packaging will not be refunded. You should therefore take reasonable care of the purchased Goods while they are in Your possession.
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
You will not have any right to cancel an Order for the supply of any of the following Goods:
- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods that, according to their nature, are not suitable to be returned deteriorates rapidly or when the expiry date is over.
- The supply of Goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of Goods that are, according to their nature, inseparably mixed with other items after delivery.
- The supply of digital content is not supplied on a tangible medium if the performance has begun with Your prior express consent and You have acknowledged Your loss of cancellation right.